Ordering
Do I need an account to order?
No. Guest checkout works fine. An account just makes reordering and tracking easier.
What payment methods do you accept?
Accepted payment methods are shown at checkout. All payments are processed over an encrypted connection.
Age verification
Why do I have to enter my date of birth?
Vaping products are age restricted in Canada. We are required to verify that every visitor and every buyer is of legal age in their province.
What is the legal age?
It is 19 in most provinces and territories, 18 in Alberta, and 21 in Prince Edward Island. Our checkout follows the rules for your shipping address.
Shipping
Do you ship outside Canada?
No. We ship within Canada only.
How fast is shipping?
Most orders arrive in 2 to 6 business days depending on province. See the Shipping and Delivery page for full estimates.
Is packaging discreet?
Yes. Orders ship in plain packaging with no product branding visible.
Products
Are your products authentic?
Yes. We buy from verified manufacturers and authorized distributors only.
Do you sell cannabis or THC products?
No. We sell hardware and accessories only. Dry herb vaporizers and 510 batteries are sold as devices, with no cannabis included, in line with Canadian law.
Do dry herb vaporizers come with a warranty?
Most hardware carries a manufacturer warranty, listed on each product page. Warranty claims go through us, not the manufacturer, so you deal with one friendly team.